Refund Policy

We strive for complete customer satisfaction. If you are not fully happy with your purchase, you can request a refund within the stipulated time frame as per our policy.
 

Refunds are eligible within 7 days of product delivery, provided the product is unused, unopened, and in its original condition and packaging. To be eligible, you must also provide proof of purchase, such as the order receipt or invoice.

To initiate a refund, please contact our customer support team via email at cleanbilla@gmail.com or phone at +91 9442130402. Once we receive your request, our team will evaluate the eligibility of your return. Upon approval, the refund will be processed within 7-10 business days, and the amount will be credited to your original method of payment.

Opened, used, or damaged products are not eligible for a refund. Customized or personalized items are also non-refundable. Refunds are not applicable for any promotional items or items purchased during sale events.

 Please note that shipping charges are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund amount.

If you receive a damaged or defective product, you may be eligible for a replacement. Please contact our customer support team with proof of the defect (e.g., photographs) within 3 days of receiving the product.

If you receive a damaged or defective product, you may be eligible for a replacement. Please contact our customer support team with proof of the defect (e.g., photographs) within 3 days of receiving the product.